1. Definitions

In these terms and conditions the following terms shall have the following meanings :

‘We, Us, Our’PMUrban Ltd trading as FitCookie
Registered Office :PMUrban Ltd trading as FitCookie
15 West Street
Reading RG1 1TT
‘You, Your’The Customer/Consumer
‘Contract’A contract for the sale of Goods by us to you.
‘Goods’Any Goods forming the subject of a Contract including parts of, or materials incorporated in, them as more particularly described upon this Website.
Postage and packing are not included in the use of the term “Goods”.
‘Website’Our Website, the address of which is https://fitcookie.co.uk

2. Contact Details

PMUrban Ltd trading as FitCookie

15 West Street

Reading RG1 1TT

+44 0118 957 4680

3. Price

3.1 The Price of the Goods is set out on the Website and the confirmation of order. Value Added Tax is charged at the rate or rates applicable at the date of confirmation of order and will be shown together on the invoice.

4. Completing the Contract.

4.1 When you complete your details and the details of the Goods which you wish to purchase and submit them to us by clicking the ‘Confirm Order’ button, you are offering to purchase the Goods at the price shown on the Website in GB pounds Sterling subject to these terms and conditions.

4.2 The Contract for the sale by us to you of the Goods is completed when we send to you our confirmation of order by email.

4.3 In order to buy Goods from us through this Website you must be at least 18 years old. We reserve the right at our discretion to refuse to complete a contract for the sale of Goods to you.

5. Payment

5.1 Payment is made only by Card.

6. Delivery

6.1 Once your order has been confirmed by us and payment completed, your Goods will be despatched the same day if payment is received before 1pm (mon-fri). Free delivery is offered for all purchases. If payment is received after 1pm all items will be shipped the following working day. We are UK’s largest stockist of SUPPLEMENT products which means we are highly unlikely to ever be out of stock on any particular items. In the unlikely event we are out of stock, you will be notified via e-mail with an estimated delivery time. Normally this would be the following day. to you as soon as possible. In some parts of the world delivery may be delayed by the postal system in that country. In such cases we will discuss with you by e-mail a mutually acceptable method of proceeding with your order.

6.2 Delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to make an alternative arrangement for delivery.

6.3 It is not possible to guarantee delivery on Saturdays, Sundays, Bank holidays, Christmas Day, New Year’s Day or any other national holiday in the country of delivery. Delivery times in 6.1 do not take such holidays into account.

6.4 Please note, we are only deliver to United Kingdom.

7. Law and Jurisdiction

10.1 The contract shall be governed by English law and we and you consent to the exclusive jurisdiction of the courts of England and Wales. If you access the Website from locations outside of England and Wales you are responsible for complying with any laws applicable to that territory.

8. Data Protection

8.1 Please refer to our privacy policy.

12. Copyright

12.1 All rights in this Website, including Copyright, are owned or licensed to Fit Cookie. You may copy or save items included in this Website for your own personal, non-commercial use only.

13. Customs

14.1 When ordering mail-order goods from Fit Cookie  for delivery overseas, you may be subject to import duties and taxes which are levied once a shipment reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they will be. Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, when ordering from Fit Cookie you are considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods.